Customer Feedback | Gerald Giel Garage Doors | Clopay & Garaga Doors

Read what other customers say about Gerald Giel Garage Doors

Rating Summary of 56 Reviews

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Average Customer Review

 (56 customer reviews)
5.0 stars out of 5

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Amazingly FAST service

Reviewed by (Freeport, PA) | May 12, 2016 | 5 stars out of 5

I called Gerald Giel Garage Doors at 8:40am to repair broken spring. They were at my home at 9:00 am to repair it!!! Wow! Great service! I would totally recommend and use again!

Excellent Experience

Reviewed by (Butler, PA) | January 25, 2016 | 5 stars out of 5

I went to open the garage door just before 8 AM and it failed to open more than a foot or two. Looking inside I discovered two slack cables and a broken torsion spring. Jerry installed the door 23 years ago and it has worked flawlessly until today. I called and was told there was a service man in our neighborhood. The technician arrived, replaced the spring, and everything was back to normal in two hours from the time I called. Gerald Giel Garage Door is outstanding! Quick service, good products, (...)

Quick, quality product and service

Reviewed by (Renfrew, PA) | November 05, 2015 | 5 stars out of 5

Having my door's torsion spring break and needing a new door anyway, I contacted Gerald Giel in the morning. Within one hour he came, gave an estimate and options. Crew was there at noon and since low overhead clearances made the installation challenging. Crew was very professional, removed old door which probably weighed 400 lb. They had everything g cleaned up and working perfectly in about 3 hrs. Could not before pleased.

Great Experience

Reviewed by (Pittsburgh, PA) | October 28, 2015 | 5 stars out of 5

Mr. Giel responded the next morning after I submitted my online request. He came out same day to look at my project. Mr. Giel did not use any sales pressure, and only offered those products that would best suit my home. Within 24 hours he sent John out who did an outstanding job and went over everything with me before he left. I had 2 doors and a new opener installed. Price was more than fair and I am very pleased with the work and how the new look improved the overall appearance of my home. Highly (...)

Fast, professional service at a fair price

Reviewed by (Butler, PA) | July 14, 2015 | 5 stars out of 5

Just called yesterday morning to have someone look at my broken opener. By noon today I had 2 new doors & a new opener installed.
Thank you!

Top-Notch Experience

Reviewed by (Valencia, PA) | July 10, 2015 | 5 stars out of 5

When my husband pulled out of the drive early today and shut the garage, I heard a huge bang. When I pushed the button to open the garage door to check out the noise, I quickly discovered the door spring had broke. Immediately I thought..."great, I had all these errands to run and my car is stuck in the garage". So I got on the Internet, read the reviews for Gerald L. Giel Garage Doors, and gave them a call. They were at my house a couple hours later, did the repairs in 40 minutes and (...)

Love our New Door and a Happy with Gerald Giel Crew

Reviewed by (Allison Park, PA) | June 30, 2015 | 5 stars out of 5

From beginning to end, Mr. GERALD Giel and his staff have been the best. Mr. GERALD Giel contacted us quickly, after we sent a message on his website. He gave us different opinions and prices. He sent the Service Manager to take measurements, who was also very friendlyand knowledgeable. We picked a Clopay model with the Elegant Long Panel and Prairie Window Inserts. They called to say, they had it this model in stock, it was installed on Monday and looks beautiful. It replaced a rotting old (...)

Really great job!

Reviewed by (New Kensington, PA) | April 13, 2015 | 5 stars out of 5

Your man did a really great job. Made a great recommendation to fix our problem. He was very pleasant, kind & informative. Happy to have found your company.


Reviewed by (Butler, PA) | October 05, 2014 | 5 stars out of 5

Love the new opener! Fast Service!! Amazing!

Grateful for you excellent customer service

Reviewed by (Butler, PA) | September 20, 2014 | 5 stars out of 5

The doors are brilliantly beautiful and add beauty to our home again! We are indeed grateful for you excellent customer service.

Thank you for my wonderful garage doors!

Reviewed by (Butler, PA) | August 08, 2014 | 5 stars out of 5

I wanted to let you know how very much I do thank you for my wonderful garage doors! Your men who came to install them were so efficient and courteous. They left the garage area cleaner than they found it.

Very professional and gave great service!

Reviewed by (Butler, PA) | July 24, 2014 | 5 stars out of 5

The technician was very professional and gave great service. I would recommend you to any of my friends.

Great service!

Reviewed by (Greensburg, PA) | April 12, 2014 | 5 stars out of 5

Great service and the doors work great!

Thank you so so much!

Reviewed by (Pittsburgh, PA) | December 12, 2013 | 5 stars out of 5

I absolutely love our new doors, have recommended you to friends already. I posted pictures on Facebook and how much we love them, and FB friends are asking me where we got the doors. Thank you so so much!

Thank you for your efficient and speedy service

Reviewed by (Cranberry Township, PA) | November 27, 2013 | 5 stars out of 5

Dear Gerry,

I want to thank you for your efficient and speedy service in repairing my automatic garage door opener. The tech that you sent, Mark, was here in less than thirty minutes. He was knowledgeable about the Lift Master system you installed when I first had the house built and replaced the springs quickly and with expertise. I found Mark to be personable and honest. He answered all my questions about the system. You are fortunate to have him in your employ. Thanks again!

Excellent work

Reviewed by (Pittsburgh, PA) | August 13, 2013 | 5 stars out of 5

Excellent work. They were on time, cleaned up, demonstrated the new doors and openers, completed the work as described and at the price quoted, and everything met our complete satisfaction.

Door looks & works great

Reviewed by (Pittsburgh, PA) | April 02, 2013 | 5 stars out of 5

They were able to utilize their existing door inventory and provide a higher quality door at the same price as lesser quality door (if ordered). Saved me money and door looks & works great.

Thanks for your quick response

Reviewed by (Cranberry Township, PA) | March 16, 2013 | 5 stars out of 5

Gerry & Staff,

Thanks for your quick response from answering my phone call to the next day installation of our new garage door. Everyone was courteous & did the job as promised & as we hoped. Installer cleaned up afterward as well. In our 12 years here as homeowners we've had our share of lousy contractors & poor work performed at our home, Thanks for being different than that! The door looks & works great. Thanks too for the neighborhood discount as well, saved (...)

Good experience all around

Reviewed by (Tarentum, PA) | February 20, 2013 | 5 stars out of 5

Communication was great and they really worked to get me what I needed within my budget. Installers were courteous and quick, and they cleaned up everything before they left. Good experience all around.

The estimate was the lowest

Reviewed by (Pittsburgh, PA) | September 10, 2012 | 5 stars out of 5

The estimate was the lowest, the installer arrived in a very timely fashion and that installation and workmanship were 1st rate. I would highly recommend Giel Garage Doors, Inc. to everyone.

Great job

Reviewed by (Pittsburgh, PA) | August 30, 2012 | 5 stars out of 5

Hi Gerry,

I have two new garage doors!

Jeff did a great job. Worked from start to finish and was done about 11:30. Since the doors were open the whole time and it is sort of cold out, I don't notice the insulation factor yet BUT what I do notice is...

How much quieter it is in the garage. Just standing in the garage I didn't realize how much noise came through the doors. Obviously the insulation is acting as a noise barrier.
The doors going up and down (...)

Lowest quote on the same door

Reviewed by (Jeannette, PA) | August 09, 2012 | 5 stars out of 5

I got four quotes for this job. Giel Garage Doors Inc. gave the lowest quote on the same door as two of the other bidders. Actually the door I got had a better R factor for five hundred dollars less the closest competitor. This project involved installing two doors.

The job was done quickly and clean

Reviewed by (Coraopolis, PA) | June 22, 2012 | 5 stars out of 5

Called to have door repaired after talking with the rep. at the garage I decided to replace the door. He gave me a great price on a new garage door and had it replaced at my request in two days. Mark replaced the door in just a few hours. The job was done quickly and clean. Can’t get any better than that.

Thanks for a job well done!

Reviewed by (Indiana, PA) | May 19, 2012 | 5 stars out of 5

Very professional. Knew exactly what to do. I went downstairs to see how he was coming along and he was done. Amazing. Would recommend to everyone. Thanks for a job well done!

Totally professional

Reviewed by (New Kensington, PA) | April 15, 2012 | 5 stars out of 5

Totally professional. I would recommend them to anyone looking for any garage door or garage services. One technician installed both openers in two and a half hours and even took down our old one that we replaced. Installed all the wireless controllers, wall mounted controllers inside, all the sensors, programmed all of the car remotes and key fobs and even cleaned up after he was finished. A first class installation from Giel is what you will receive.


Reviewed by (New Kensington, PA) | February 06, 2010 | 5 stars out of 5

TOP NOTCH! Very impressed with how straight forward Gerry was, no games, no BS, no up-selling! Asked me what I was looking for and made his suggestions and kept it simple. Pricing, wow! We went towards the higher end with a Coplay Premium Series 3199 door and Lift Master Elite Series 3585 opener, no one else was able to even come close to the price he did! The installers were great as well! Highly suggest using Gerry! No issues at all, price and service was outstanding!


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