Read what other customers say about Gerald Giel Garage Doors

Reviewed by Gwen B (Butler, PA) | October 18, 2018 | 5 stars out of 5

My garage door came off track this afternoon causing my window pane to shatter all over my garage floor. I called Giel and they had someone(Tim)at my home within the hour to look at the issue and quote me an estimate. He was very professional and kind. He showed me my options or advised that he could repair my garage door, as well. He installed my garage door the SAME day and took away all of the old and it was completed within an hour and a half. It looks amazing and I could not be happier!

Reviewed by Kristen M | October 09, 2018 | 5 stars out of 5

My parents had their garage door and opener installed by Thomas Giel Garage door many years ago. They started to have issues with the opener so they called Thomas Giel to come out. They charged a service fee, tweaked to opener to work. Told my parents that they needed a new door for around $4000.00 and an opener for $550+ I called Gerry Giel had them come in, Joe did the install, said the opener was bad, door was in excellent shape,did the install for way less. Why would you go elsewhere?
(...)

Reviewed by Vic K (Grove City, PA) | July 30, 2018 | 5 stars out of 5

I found out about Giel's from a friend and called Jerry about random phantom opening of my 22 year old garage door. After giving me a tips and and adjustments to try, the situation did not change. I finally asked Jerry to just replace the opener. The technician was on time, friendly, professional, and helpful. After the installation he walked me through the features and showed me how to use the controls. And for the cherry on top, it cost me a lot less than I thought it would!

Reviewed by MARK M (PITTSBURGH, PA) | March 15, 2018 | 5 stars out of 5

YOUR INSTALLER DID A GREAT JOB
I WILL RECOMMEND YOU TO ANYONE I KNOW

Reviewed by Gretchen M (Pittsburgh, PA) | March 11, 2018 | 5 stars out of 5

Thank you very much for our new garage door, it's wonderful! Everything was quick, easy, and affordable. Jeff was not pushy and was upfront and honest. John and Jeff installed quickly and had a great sense of humor. Unfortunately, the boys are disappointed because they can not use the new garage door for hockey practice! The company was several hundred dollars less for the same door from a competitor. Thank you.

Reviewed by John M (Allison Park, PA) | January 19, 2018 | 5 stars out of 5

Gerry provided a no non-sense quote and honestly sold me what I needed instead of pushing additional features.

Reviewed by Paul K (Cranberry, PA) | January 11, 2018 | 5 stars out of 5

My garage door broke and was fixed inside of 90 minutes. It's taken longer to have a pizza delivered to my house. The technician was courteous and thorough. My decision to hire Giel garage doors for maintenance on my garage door was the best decision I've made this year! Good on ya Giel!

Reviewed by Bill P (Butler , PA) | January 10, 2018 | 5 stars out of 5

Great service, to be commended, prompt and very knowledgable.

Reviewed by David F (Butler, PA) | January 02, 2018 | 5 stars out of 5

I just wanted to tell you what a great job your installer JE did a great professional job he did on my doors. A very nice young Man who did a super job. I called the day he installed the doors and was told you know him by JE. Thanks David.

Reviewed by Cecelia / Stan D (Butler, PA) | December 20, 2017 | 5 stars out of 5

Just a small note to thank you for helping us out in our decision making process in choosing our garage doors. We love the doors!!!
Also we wanted to express our gratitude for having our old garage doors fixed. That meant a lot to us.
We hope y0ou and yours have a very Blessed Christmas and may the New Year bring you all that you wish for.

Reviewed by SHARON/LARRY V (BUTLER, PA) | December 20, 2017 | 5 stars out of 5

THANK YOU ALL SO MUCH FOR COMMING TO OUR RESCUE. YOUR CREW IS FANTASTIC. WE COULDN'T HAVE ASKED FOR A BETTER JOB... WELL DONE! THANK YOU ALL VERY MUCH.

Reviewed by MERYL G (FENELTON, PA) | December 06, 2017 | 5 stars out of 5

I HAD TWO DOORS INSTALLED AND YOUR INSTALLER DID A WONDERFUL JOB, NO MESS, FAST AND CURTIOUS.

Reviewed by BILL / LYNN G (CRANBERRY TWP, PA) | December 05, 2017 | 5 stars out of 5

MY HUSBAND AND I WOULD LIKE TO THANK YOU FOR THE EXCEPTIONAL JOB THAT YOU DID REPLACING OUR GARAGE DOORS AND OPENERS. YOU WERE PROMPT, EFFICIENT, ANSWERED MY NUMEROUS QUESTIONS AND CLEANED THE SITE COMPLETELY. WE ARE VERY PLEASED AND WILL RECOMMEND YOU TO OUR FAMILY AND FRIENDS.
HAPPY HOLIDAYS!
BILL AND LYNN
CRANBERRY TWP.

Reviewed by Shirley L (Mars, PA) | December 03, 2017 | 5 stars out of 5

Gerald Giel, owner of this company came out for free estimate and the next morning, John Ewing, his installer came for installation. I could not have been more pleased with this company and both owner and representatives professional manner and sound work ethics. Highly recommend the Gerald L. Giel Garage Doors Inc.

SHIRLEY LOWER

Reviewed by ANDREA D (pgh, PA) | October 25, 2017 | 5 stars out of 5

All other suppliers were telling us 3-4 weeks turnaround for 2 garage doors. Gerry came out that same day and had Tim install two Garaga brand doors the next day. Tim did an excellent job on the
installation.
Excellent service, quality work and the turn around time was great. Thank You!

Reviewed by john g (New Kensington, PA) | October 18, 2017 | 5 stars out of 5

Dear Gerry,
Thanks for helping us and allowing us to have another option. It is refreshing to deal with you, for you want todo the right thing for those you serve.
It was certainly a real pleasure to meet you. We will deal with you going forward.
Sincerely yours,
John
PS. The door is working great.

Reviewed by GORDON P (Saxonburg, PA) | October 18, 2017 | 5 stars out of 5

Mr Gerry, Thank you for sending the "calvery". I am a satisfied repeat customer and this is just one of the reasons why Idepend on Giel Garage Doors! Thanks again.

Reviewed by DEB & KEN M (SEVEN FIELDS, PA) | October 18, 2017 | 5 stars out of 5

HI GERRY, I JUST WANTED TO FOLLOW UP AND LET YOU KNOW HOW VERY SATISFIED I AM WITH THE GARAGE DOORS. MARK WAS TERRIFIC - PUNCTUAL, PROFESSIONAL, CONSCIENTIOUS AND VERY GOOD AT HIS JOB! I THINK MARK LEFT MY GARAGE CLEANER THAN WHEN HE ARRIVED! OVERALL, I COULDN'T BE HAPPIER WITH HOW QUICKLY EVERYTHING WAS SCHEDULED AND THE QUALITY OF THE INSTALLATION. THANKS SO VERY MUCH, DEB

Reviewed by SUE AND DAN P (BUTLER, PA) | October 18, 2017 | 5 stars out of 5

HELLO GERRY, THANK YOU SO MUCH FOR COMING TO OUR HOME TO REPAIR OUR GARAGE DOOR ON SATURDAY. WE REALLY APPRECIATED YOUR COMING.
BEST WISHES SUE AND DAN

Reviewed by Daniel C (Butler, PA) | October 16, 2017 | 5 stars out of 5

Gerald came to the house twice to explain the different garage door options and provide quotes. In addition, had me over to the shop to show a "mock-up" of a different option that he felt may work better. Answered all questions and had the best price! Installation was great!

Reviewed by LLEW S (Butler, PA) | August 14, 2017 | 5 stars out of 5

A large garage door spring broke last night (shocking sound inside the home when you don't know what happened!). Called in the morning and had an awesome service guy (Brian) here by 11:30am! He could not have been nicer or more professional as he analyzed and repaired my issue. Based on reading previous customer reviews, I did not hesitate to call Giel or feel the need to get other estimates. In and out in an hour. I could not be happier with everything. Thanks Brian and GIEL GARAGE DOORS! (...)

Reviewed by Marcia C (Butler, PA) | June 22, 2017 | 5 stars out of 5

After an incident on Father's Day with our garage door, we phoned Giel's that day & our call was answered. A repairman arrived the next morning & fixed our door so that it was usable. He was very knowledgeable and informative. We inquired as to the cost of a replacement for both doors since they were 24 years old. Gave us a quote and the installer, John Ewing, was there two days later. John was efficient, courteous & informative on the operation of the doors. Great company (...) & personnel.

Reviewed by Debbie R (Butler, PA) | April 03, 2017 | 5 stars out of 5

Garage door spring broke late Sunday afternoon. I searched on the internet for garage door repair. I read all the great reviews for Gerald Giel, so I sent them an email Sunday evening. Spring was replaced by 11 am Monday morning. Very happy with the timely response, repair and cost. Thanks so much.

Reviewed by Kimberly M | February 27, 2017 | 5 stars out of 5

The springs on my garage doors broke. I called a well known local company (Starts with a P) for a quote. $1400 for repairs ONLY! Got four other quotes besides Gerry and NOT ONE OF THEM could match his price, his non nonsense/no pressure estimate, his knowledge of products, and his skilled installers. I got two new garage doors for a little over what "P" wanted for repairs! I wish Gerry fixed everything around the house! He would be my go to guy!

Reviewed by Bill V (Pittsburgh, PA) | January 25, 2017 | 5 stars out of 5

I could not be more happy with the repair service I received. I originally contacted a company that brags about their 24/7 service and the young, inexperienced repairman that showed up said he had never seen a door like mine and recommended replacing the door. As that was not an option, I called Gerald. He knew the type of door I had and what it needed. Took less than an hour to fix.

Reviewed by Lynne O (Leetsdale, PA) | July 27, 2016 | 5 stars out of 5

I would highly recommend this company for all of your garage door needs! They were professional, knowledgeable, and expedient from the first contact to the completed installation of my new garage door and opener.

Reviewed by Chris E (Pittsburgh, PA) | July 22, 2016 | 5 stars out of 5

I have been in my house a few years and my garage door was having problems as of the night before last going down. I noticed a Gerald Giel service sticker on the garage door so I went online and saw they have a convenient online scheduler. I scheduled an appointment late afternoon, and the next morning first thing they called and said they would have someone here within the hour. That's unheard of this day in age. Very impressive service. The technician came out, was very professional and (...) knowledgeable and fixed the problem right away. I would recommend them to anyone. Very professional and punctual.

Reviewed by heather k (gibsonia, PA) | July 15, 2016 | 5 stars out of 5

we called to have an estimate. we called several other "big box" stores as well for the same. Gerald was not only prompt (he showed up for the estimate within an hour of me calling for one), he was the best estimate and the best quality (big box stores don't care about how they install their product as they contract out for installation). we will DEFINITELY use Gerald and his team again !

Reviewed by Gene C | May 19, 2016 | 5 stars out of 5

Spring broke at 8:00 PM, called Giel and got an answer, wow, repairman arrived a 8:00 AM the next day and competed the repair in less than an hour. Fantastic

Reviewed by Terrie M (Freeport, PA) | May 12, 2016 | 5 stars out of 5

I called Gerald Giel Garage Doors at 8:40am to repair broken spring. They were at my home at 9:00 am to repair it!!! Wow! Great service! I would totally recommend and use again!