Customer Feedback | Gerald Giel Garage Doors | Clopay & Garaga Doors

Read what other customers say about Gerald Giel Garage Doors


Rating Summary of 44 Reviews

5 stars
 
44
4 stars
 
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3 stars
 
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2 stars
 
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1 star
 
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Average Customer Review

 
 (44 customer reviews)
5.0 stars out of 5

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MERYL

Reviewed by (FENELTON, PA) | December 06, 2017 | 5 stars out of 5


I HAD TWO DOORS INSTALLED AND YOUR INSTALLER DID A WONDERFUL JOB, NO MESS, FAST AND CURTIOUS.


 
MR AND MRS GRAPER

Reviewed by (CRANBERRY TWP, PA) | December 05, 2017 | 5 stars out of 5


MY HUSBAND AND I WOULD LIKE TO THANK YOU FOR THE EXCEPTIONAL JOB THAT YOU DID REPLACING OUR GARAGE DOORS AND OPENERS. YOU WERE PROMPT, EFFICIENT, ANSWERED MY NUMEROUS QUESTIONS AND CLEANED THE SITE COMPLETELY. WE ARE VERY PLEASED AND WILL RECOMMEND YOU TO OUR FAMILY AND FRIENDS.
HAPPY HOLIDAYS!
BILL AND LYNN
CRANBERRY TWP.


 
OUTSTANDING EXPERIENCE PURCHASE AND INSTALLATION ALL FIVE STAR.

Reviewed by (Mars, PA) | December 03, 2017 | 5 stars out of 5


Gerald Giel, owner of this company came out for free estimate and the next morning, John Ewing, his installer came for installation. I could not have been more pleased with this company and both owner and representatives professional manner and sound work ethics. Highly recommend the Gerald L. Giel Garage Doors Inc.

SHIRLEY LOWER


 
Next day turn around with excellent service

Reviewed by (pgh, PA) | October 25, 2017 | 5 stars out of 5


All other suppliers were telling us 3-4 weeks turnaround for 2 garage doors. Gerry came out that same day and had Tim install two Garaga brand doors the next day. Tim did an excellent job on the
installation.
Excellent service, quality work and the turn around time was great. Thank You!


 
thanks for helping us

Reviewed by (New Kensington, PA) | October 18, 2017 | 5 stars out of 5


Dear Gerry,
Thanks for helping us and allowing us to have another option. It is refreshing to deal with you, for you want todo the right thing for those you serve.
It was certainly a real pleasure to meet you. We will deal with you going forward.
Sincerely yours,
John
PS. The door is working great.


 
Satisfied - Repeat Customer

Reviewed by (Saxonburg, PA) | October 18, 2017 | 5 stars out of 5


Mr Gerry, Thank you for sending the "calvery". I am a satisfied repeat customer and this is just one of the reasons why Idepend on Giel Garage Doors! Thanks again.


 
SATISFIED CUSTOMER - QUALITY INSTALLATION

Reviewed by (SEVEN FIELDS, PA) | October 18, 2017 | 5 stars out of 5


HI GERRY, I JUST WANTED TO FOLLOW UP AND LET YOU KNOW HOW VERY SATISFIED I AM WITH THE GARAGE DOORS. MARK WAS TERRIFIC - PUNCTUAL, PROFESSIONAL, CONSCIENTIOUS AND VERY GOOD AT HIS JOB! I THINK MARK LEFT MY GARAGE CLEANER THAN WHEN HE ARRIVED! OVERALL, I COULDN'T BE HAPPIER WITH HOW QUICKLY EVERYTHING WAS SCHEDULED AND THE QUALITY OF THE INSTALLATION. THANKS SO VERY MUCH, DEB


 
THANK YOU SO MUCH

Reviewed by (BUTLER, PA) | October 18, 2017 | 5 stars out of 5


HELLO GERRY, THANK YOU SO MUCH FOR COMING TO OUR HOME TO REPAIR OUR GARAGE DOOR ON SATURDAY. WE REALLY APPRECIATED YOUR COMING.
BEST WISHES SUE AND DAN


 
Wish All Business Worked as Well as Gerald Geil!

Reviewed by (Butler, PA) | October 16, 2017 | 5 stars out of 5


Gerald came to the house twice to explain the different garage door options and provide quotes. In addition, had me over to the shop to show a "mock-up" of a different option that he felt may work better. Answered all questions and had the best price! Installation was great!


 
GREATEXPERIENCE

Reviewed by (Butler, PA) | August 14, 2017 | 5 stars out of 5


A large garage door spring broke last night (shocking sound inside the home when you don't know what happened!). Called in the morning and had an awesome service guy (Brian) here by 11:30am! He could not have been nicer or more professional as he analyzed and repaired my issue. Based on reading previous customer reviews, I did not hesitate to call Giel or feel the need to get other estimates. In and out in an hour. I could not be happier with everything. Thanks Brian and GIEL GARAGE DOORS! (...)


 
Very satisfied

Reviewed by (Butler, PA) | June 22, 2017 | 5 stars out of 5


After an incident on Father's Day with our garage door, we phoned Giel's that day & our call was answered. A repairman arrived the next morning & fixed our door so that it was usable. He was very knowledgeable and informative. We inquired as to the cost of a replacement for both doors since they were 24 years old. Gave us a quote and the installer, John Ewing, was there two days later. John was efficient, courteous & informative on the operation of the doors. Great company (...)


 
Excellent response time and service

Reviewed by (Butler, PA) | April 03, 2017 | 5 stars out of 5


Garage door spring broke late Sunday afternoon. I searched on the internet for garage door repair. I read all the great reviews for Gerald Giel, so I sent them an email Sunday evening. Spring was replaced by 11 am Monday morning. Very happy with the timely response, repair and cost. Thanks so much.


 
Don't waste your time looking elsewhere

Reviewed by | February 27, 2017 | 5 stars out of 5


The springs on my garage doors broke. I called a well known local company (Starts with a P) for a quote. $1400 for repairs ONLY! Got four other quotes besides Gerry and NOT ONE OF THEM could match his price, his non nonsense/no pressure estimate, his knowledge of products, and his skilled installers. I got two new garage doors for a little over what "P" wanted for repairs! I wish Gerry fixed everything around the house! He would be my go to guy!


 
Excellent Service- Highly recommended

Reviewed by (Pittsburgh, PA) | January 25, 2017 | 5 stars out of 5


I could not be more happy with the repair service I received. I originally contacted a company that brags about their 24/7 service and the young, inexperienced repairman that showed up said he had never seen a door like mine and recommended replacing the door. As that was not an option, I called Gerald. He knew the type of door I had and what it needed. Took less than an hour to fix.


 
Great job!

Reviewed by (Leetsdale, PA) | July 27, 2016 | 5 stars out of 5


I would highly recommend this company for all of your garage door needs! They were professional, knowledgeable, and expedient from the first contact to the completed installation of my new garage door and opener.


 
Fast and Professional

Reviewed by (Pittsburgh, PA) | July 22, 2016 | 5 stars out of 5


I have been in my house a few years and my garage door was having problems as of the night before last going down. I noticed a Gerald Giel service sticker on the garage door so I went online and saw they have a convenient online scheduler. I scheduled an appointment late afternoon, and the next morning first thing they called and said they would have someone here within the hour. That's unheard of this day in age. Very impressive service. The technician came out, was very professional and (...)


 
fast service/wonderful experience

Reviewed by (gibsonia, PA) | July 15, 2016 | 5 stars out of 5


we called to have an estimate. we called several other "big box" stores as well for the same. Gerald was not only prompt (he showed up for the estimate within an hour of me calling for one), he was the best estimate and the best quality (big box stores don't care about how they install their product as they contract out for installation). we will DEFINITELY use Gerald and his team again !


 
Torsion spring

Reviewed by | May 19, 2016 | 5 stars out of 5


Spring broke at 8:00 PM, called Giel and got an answer, wow, repairman arrived a 8:00 AM the next day and competed the repair in less than an hour. Fantastic


 
Amazingly FAST service

Reviewed by (Freeport, PA) | May 12, 2016 | 5 stars out of 5


I called Gerald Giel Garage Doors at 8:40am to repair broken spring. They were at my home at 9:00 am to repair it!!! Wow! Great service! I would totally recommend and use again!


 
Excellent Experience

Reviewed by (Butler, PA) | January 25, 2016 | 5 stars out of 5


I went to open the garage door just before 8 AM and it failed to open more than a foot or two. Looking inside I discovered two slack cables and a broken torsion spring. Jerry installed the door 23 years ago and it has worked flawlessly until today. I called and was told there was a service man in our neighborhood. The technician arrived, replaced the spring, and everything was back to normal in two hours from the time I called. Gerald Giel Garage Door is outstanding! Quick service, good products, (...)


 
Quick, quality product and service

Reviewed by (Renfrew, PA) | November 05, 2015 | 5 stars out of 5


Having my door's torsion spring break and needing a new door anyway, I contacted Gerald Giel in the morning. Within one hour he came, gave an estimate and options. Crew was there at noon and since low overhead clearances made the installation challenging. Crew was very professional, removed old door which probably weighed 400 lb. They had everything g cleaned up and working perfectly in about 3 hrs. Could not before pleased.


 
Great Experience

Reviewed by (Pittsburgh, PA) | October 28, 2015 | 5 stars out of 5


Mr. Giel responded the next morning after I submitted my online request. He came out same day to look at my project. Mr. Giel did not use any sales pressure, and only offered those products that would best suit my home. Within 24 hours he sent John out who did an outstanding job and went over everything with me before he left. I had 2 doors and a new opener installed. Price was more than fair and I am very pleased with the work and how the new look improved the overall appearance of my home. Highly (...)


 
Fast, professional service at a fair price

Reviewed by (Butler, PA) | July 14, 2015 | 5 stars out of 5


Just called yesterday morning to have someone look at my broken opener. By noon today I had 2 new doors & a new opener installed.
Thank you!


 
Top-Notch Experience

Reviewed by (Valencia, PA) | July 10, 2015 | 5 stars out of 5


When my husband pulled out of the drive early today and shut the garage, I heard a huge bang. When I pushed the button to open the garage door to check out the noise, I quickly discovered the door spring had broke. Immediately I thought..."great, I had all these errands to run and my car is stuck in the garage". So I got on the Internet, read the reviews for Gerald L. Giel Garage Doors, and gave them a call. They were at my house a couple hours later, did the repairs in 40 minutes and (...)


 
Love our New Door and a Happy with Gerald Giel Crew

Reviewed by (Allison Park, PA) | June 30, 2015 | 5 stars out of 5


From beginning to end, Mr. GERALD Giel and his staff have been the best. Mr. GERALD Giel contacted us quickly, after we sent a message on his website. He gave us different opinions and prices. He sent the Service Manager to take measurements, who was also very friendlyand knowledgeable. We picked a Clopay model with the Elegant Long Panel and Prairie Window Inserts. They called to say, they had it this model in stock, it was installed on Monday and looks beautiful. It replaced a rotting old (...)


 
Really great job!

Reviewed by (New Kensington, PA) | April 13, 2015 | 5 stars out of 5


Your man did a really great job. Made a great recommendation to fix our problem. He was very pleasant, kind & informative. Happy to have found your company.


 
Amazing!

Reviewed by (Butler, PA) | October 05, 2014 | 5 stars out of 5


Love the new opener! Fast Service!! Amazing!


 
Grateful for you excellent customer service

Reviewed by (Butler, PA) | September 20, 2014 | 5 stars out of 5


The doors are brilliantly beautiful and add beauty to our home again! We are indeed grateful for you excellent customer service.


 
Thank you for my wonderful garage doors!

Reviewed by (Butler, PA) | August 08, 2014 | 5 stars out of 5


I wanted to let you know how very much I do thank you for my wonderful garage doors! Your men who came to install them were so efficient and courteous. They left the garage area cleaner than they found it.


 
Very professional and gave great service!

Reviewed by (Butler, PA) | July 24, 2014 | 5 stars out of 5


The technician was very professional and gave great service. I would recommend you to any of my friends.


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